⚠️ REFUND POLICY — PLEASE READ CAREFULLY
All sales are final under normal circumstances. Once a plan is purchased and interview sessions are made available to your account, we generally do not offer refunds, exchanges, or credits.
However, if you face a genuine technical issue after payment (such as payment deducted but service not activated), please contact us within 24 hours of the transaction via our Contact page, along with your transaction details.
Our team will review your request and respond within 2 business days. If the issue is verified as genuine on our end, we will process an appropriate refund or resolution.
Please review our pricing and plan details carefully before making a purchase. This policy exists to protect the service for all our genuine users.